Introduction

These terms and conditions ("Terms") are a legal agreement between Krüger North America, Inc. and its affiliates and subsidiaries (collectively "Company," "we," "us" or "our") and you, and describe the rules and conditions by which you may use our U.S. website www.maxinutrition.us and other services owned and/or operated by Company now or in the future which link to these Terms (collectively and individually, the "Site"). NOTE THAT SECTION 18 OF THESE TERMS CONTAINS A MANDATORY ARBITRATION PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS AND LIMITS THE FORUM AND/OR REMEDIES AVAILABLE TO YOU IN THE EVENT OF CERTAIN DISPUTES.

BY ACCESSING OR USING THE SITE, OR BY PLACING AN ORDER (INCLUDING AS A GUEST USER), YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS AND AGREE TO BE BOUND BY THEM. YOU FURTHER AGREE THAT THESE TERMS, AND ALL TERMS INCORPORATED HEREIN BY REFERENCE, ARE THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND COMPANY REGARDING THE SITE. IF YOU DO NOT AGREE TO THESE TERMS, INCLUDING THE MANDATORY ARBITRATION AND CLASS ACTION WAIVER IN SECTION 18, YOU MAY NOT ACCESS OR USE THE SITE.

Company reserves the right to modify or change these Terms from time to time, at Company's sole discretion. If we make changes to these Terms, we will provide notice of such changes, such as by sending an email notification, providing notice through the Site or updating the "Effective Date" at the beginning of these Terms. Please periodically visit the Site to review the current version of these Terms. By using the Site you agree to the most current version of the Terms. You also agree to comply with any additional terms which are referred to on this Site, including our Shipping Policy and our Returns & Refunds Policy. If you do not agree to the revised Terms, you may not access or use the Site.

1. Privacy Policy

Please refer to our Privacy Policy at https://www.maxinutrition.us/policies/privacy-policy for information about how we collect, use and disclose information about you when you access or use the Site.

2. Eligibility

The Site is not targeted toward or intended for use by anyone under the age of 18. By accessing or using the Site, you represent and warrant that you (a) are 18 years of age or older, (b) are a legal resident of the United States, (c) have not been previously suspended or removed from the Site, or engaged in any activity that could result in suspension or removal from the Site, and (d) have full power and authority to enter into these Terms and in so doing will not violate any other agreement to which you are a party.

3. Registration, Accounts and Communication Preferences

To access and use certain areas or features of the Site, you may need to register for an account ("Account"). By creating an Account, you agree to (a) provide accurate, current and complete Account information, (b) maintain and promptly update, as necessary, your Account information, (c) maintain the security of your Account credentials, (d) be responsible for the acts or omissions of any third party who has authority to access or use the Site on your behalf, and (e) immediately notify us if you discover or otherwise suspect any security breaches related to the Site or your Account. You further understand and agree that Company may take actions we deem reasonably necessary to prevent, respond to, pursue or remedy suspected or actual fraud and abuse, including without limitation, termination or suspension of your Account.

By creating an Account or placing an order, you also consent to receive electronic communications from Company (e.g., via email or by posting notices to the Site). These communications may include notices about your Account or order (e.g., payment authorizations, shipping updates, password changes and other transactional information) and are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. You should maintain copies of electronic communications from us by printing a paper copy or saving an electronic copy. We may also send you promotional communications via email, including, but not limited to, newsletters, special offers, surveys and other news and information we think will be of interest to you. You may opt out of receiving these promotional emails at any time by following the unsubscribe instructions provided therein.

By providing your mobile phone number to us through the Site and opting in to text messages, you consent to receive calls or text messages at such phone number sent by or on behalf of Company, including autodialed calls and/or text messages, for marketing, promotional, operational or informational purposes. Consent to marketing messages is not a condition of purchase. You may opt out of marketing and promotional messages at any time by replying STOP or following the applicable unsubscribe instructions provided to you. Following such opt-out, you may continue to receive messages for a short period of time while Company processes your request. It is your responsibility to keep your Account information, including your phone number, updated. Standard message and data rates applied by your mobile phone carrier may apply. Please contact your mobile phone carrier for details.

4. Terms of Sale

Payment and Billing Information

By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes, shipping and other charges) (collectively, as applicable, an "Order"). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Order may be suspended or cancelled. You must resolve any payment method problems before we proceed with your Order. If a payment is not successfully settled and you do not edit your payment method information or cancel your Order, you remain responsible for any uncollected amounts and, with respect to your Order, authorize us to continue billing the payment method, as it may be updated.

Pricing and Availability

All prices on our Site are shown in U.S. dollars, and applicable taxes, shipping and other charges, if any, are additional. We reserve the right to adjust prices as we may determine in our sole discretion, at any time and without notice, including without limitation, as based on geographic or other criteria as we may establish from time to time. All of our products are subject to availability, and we reserve the right to impose quantity limits on any Order, to reject all or part of an Order, and to discontinue offering certain products without prior notice.

Order Acceptance

Your placement of an Order through the Site constitutes your offer to purchase the items selected by you. After you place an Order, you will receive an automatic email confirming receipt of your Order; this does not mean your Order has been accepted. We may accept or reject your offer, and your offer is not accepted by us until we ship your Order. If we reject or cancel an Order after payment has been taken, we will refund the amount paid.

Shipping and Handling

You agree to pay any shipping and handling charges shown at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. Shipping is handled by a third party courier. We currently ship only to addresses within the United States. Any shipping times shown are estimates only; actual delivery dates may vary. You agree that you will not obtain, or direct shipment of, a product for export. Further details are set out in our Shipping Policy.

All products purchased from us are made pursuant to a shipment contract. This means that title to and the risk of loss of such product passes to you upon delivery of the product to the third party courier. If a product is delivered with obvious transport damage, please contact us as soon as possible at hello@maxinutrition.us or +1 (708) 851-3670 so that we can assist you and assert our own claims against the courier.

Taxes

We will collect applicable sales, use and other tax (collectively, "Tax") on products shipped to jurisdictions for which we determine we have a duty to collect Tax applicable to your purchase. If an item is subject to Tax, you agree that the amount of Tax shown at checkout may be adjusted. Several factors may cause this, such as variances between processor programs and changes in applicable Tax rates.

Cancellations; Returns and Refunds

Once an Order is placed, you may not be able to change or cancel it, as Orders are processed promptly for shipment. Please contact us as soon as possible at hello@maxinutrition.us if you need to make a change; we will try to accommodate your request but cannot guarantee it. Returns and refunds are governed by our Returns & Refunds Policy. Because our products are food products, we do not accept returns of opened products or unopened products within. If you receive a damaged, defective or incorrect product, please contact us within 30 days of delivery and we will arrange a replacement or refund.

Customer Service

If you have any questions or concerns relating to your Order, please contact us at hello@maxinutrition.us or +1 (708) 851-3670.

5. Website Content and Limits on Use

We provide this Site as a service to our customers. Unless otherwise noted, all Site content and functionality, including images, illustrations, designs, icons, photographs, video clips, software, and written and other content that are part of this Site, including all copyright, trademark, patent, and any other intellectual property rights therein (collectively, the "Content") is owned or licensed by Company.

The Site and all its Content are intended solely for your personal use. Except as described herein, you may not copy, reproduce, distribute, perform, create derivative or joint works from, publish, translate, adapt, modify, transmit, reverse-engineer, decompile, disassemble or otherwise exploit or use, in whole or in part, any of the Content and/or the Site. You agree that if you download or print any images from the Site you do so solely for your own personal use and will not remove any copyright, trademark, and other notices that appear within the Site. No right, title or interest in any downloaded or printed Content is transferred to you as a result of any such downloading or printing or any other use.

Company grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use and access the Site. Such license does not include any right to (a) sell, resell or use commercially the Site or Content, (b) distribute, publicly perform or publicly display any Content, (c) modify or otherwise make any derivative uses of the Site or Content, or any portion thereof, (d) use any data mining, robots or similar data gathering or extraction methods, (e) download (other than page caching) any portion of the Site or Content, except as expressly permitted by us, and (f) use the Site or Content other than for their intended purposes. Any use of the Site or Content other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the license granted herein. Nothing in these Terms shall be construed as conferring any right or license to any patent, trademark, copyright or other proprietary rights of Company or any third party, whether by estoppel, implication or otherwise. This license is revocable at any time. The Site and Content may include software components provided by Company or a third party that are subject to separate license terms, in which case those license terms will govern such software components.

6. Trademark Notice

"MaxiNutrition," the MaxiNutrition logo and any other Company names and logos and all related product and service names, design marks and slogans are the proprietary property of Company or its licensors and may not be copied, imitated or used, in whole or in part, without our prior written permission. You may not use any metatags or other "hidden text" utilizing "MaxiNutrition" or any other name, trademark or product or service name of Company without our prior written permission. In addition, the look and feel of the Site, including, without limitation, all page headers, custom graphics, button icons and scripts, constitute the service mark, trademark or trade dress of Company and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product or service names and company names or logos mentioned on the Site are the property of their respective owners. Reference to any products, services, processes or other information by name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by Company. You are not authorized to use any Company name or mark in any advertisement, publicity or in any other commercial manner without prior written consent of Company.

7. Rules for Using the Site

You agree to follow the conduct rules listed below:

•       You will not knowingly provide any false, misleading, or fraudulent information.

•       You will not use this Site for any illegal purpose, nor will you provide any material or information in violation of any applicable law or regulation.

•       All information provided by you will not violate the copyright rights, right of publicity or privacy, trade secret rights or any other proprietary rights of any third party.

•       Information provided by you must not be defamatory, harassing, offensive, threatening, obscene, or otherwise inappropriate or disruptive.

•       You will not hold yourself out as someone you are not or otherwise impersonate any other person while using the Site.

•       You will not interfere or tamper with the functioning of the Site, nor will you attempt to gain access to information or control of the Site not specifically granted to you.

•       You will not use the Site to transmit any spyware, virus or similar destructive program or code.

•       You will not compile any database or list of other Site visitors, nor will you use the Site to facilitate the sending of any spam, bulk email, or email offering to sell goods or provide services.

•       You will not access or attempt to access any restricted portion of the Site unless you have specifically been granted access.

•       You may not access or attempt to access the Site through any automated or non-human means, such as through bots, spiders, scripts, or software, or other means or processes to access, "scrape," "crawl" or "spider" the Site, its offers, or any related data or information.

8. Site Access

We may discontinue all or part of this Site at any time. We may block or limit your access to this Site if: (a) you violate these Terms; (b) you violate any applicable law or regulation relating to your use of this Site; (c) you engage in any conduct which we, in our sole discretion, believe is offensive, harmful, defamatory, or otherwise harmful to us or others. Please note that if you are accessing the Site via a mobile device, standard fees may be incurred. Check with your mobile service provider for details.

9. Product Information, Pricing and Availability

The products displayed on the Site may be available on our Site for purchase, and may also be available in select third party retail locations. The products and prices displayed on the Site are subject to change at any time with or without notice. The prices or items in any particular third party store may be different from those appearing on the Site, and the in-store information and availability controls over any conflicting information at this Site.

Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, nutritional information, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice, even after an Order may be placed or confirmed. In the event a product ordered is no longer available, not available at the advertised price, or if the price has increased, we may decline your offer or we may contact you to confirm whether you would like to continue with your purchase given the new availability and pricing information.

In connection with placing an Order, you may be asked by Company or the applicable third party to supply certain information, including, but not limited to, credit card or other payment information. You agree to provide Company or such third party with information that is accurate, complete and current, and to comply with the terms and conditions of any agreement that you enter in connection with your purchase of any product. You are responsible for all charges incurred by users of your Account, credit card or other payment mechanism, as well as for paying any applicable taxes.

10. Links

The Site may contain links to websites operated by other entities, or display information or content regarding products or services offered by others. These other sites and other entities are not under our control, and we are not responsible for the content available on any other Internet sites linked to this Site or any action or inaction of any third party. We do not endorse or warrant the goods or services of any third party, and you visit other sites or engage in business with any third party at your own risk. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Site.

11. Third Party Content

We may display content, advertisements and promotions from third parties through the Site (collectively, "Third Party Content"). We do not control, endorse or adopt any Third Party Content, and we make no representations or warranties of any kind regarding such Third Party Content, including, without limitation, regarding its accuracy or completeness. You acknowledge and agree that your interactions with third parties providing Third Party Content are solely between you and such third parties.

12. Fraud Prevention

Company reserves the right to request further information from you to deter or investigate potential fraudulent transactions. This information may include, but is not limited to, a copy of the credit card statement that was used to complete the Order, in order to ensure a stolen credit card was not used. Company reserves the right to place any Order on hold, for any reason, in order to investigate potentially fraudulent activity involving the Site. All decisions by Company regarding fraud or suspected fraud are binding and final.

13. Feedback

You can submit questions, comments, suggestions, ideas, original or creative materials or other information about Company or the Site (collectively, "Feedback"). Feedback is non-confidential and shall become the sole property of Company. Company shall own exclusive rights, including, without limitation, all intellectual property rights, in and to such Feedback and shall be entitled to the unrestricted use and dissemination of this Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

14. Product Disclaimers; Allergens; Health Information

OUR PRODUCTS ARE FOODS AND/OR DIETARY SUPPLEMENTS. THE INFORMATION ON THE SITE IS PROVIDED FOR GENERAL INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED AS MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. STATEMENTS REGARDING DIETARY SUPPLEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. OUR PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE OR PREVENT ANY DISEASE. CONSULT YOUR PHYSICIAN BEFORE USING ANY PRODUCT IF YOU ARE PREGNANT, NURSING, TAKING MEDICATION, OR HAVE A MEDICAL CONDITION. PRODUCTS CONTAINING CREATINE ARE INTENDED FOR HEALTHY ADULTS ONLY. KEEP OUT OF REACH OF CHILDREN.

YOU ARE SOLELY RESPONSIBLE FOR KNOWING ABOUT ANY FOOD ALLERGIES OR INTOLERANCES YOU MAY HAVE AND FOR VERIFYING THE PRODUCTS, THEIR INGREDIENT LISTS AND THEIR CONTENTS BEFORE HANDLING OR CONSUMING SUCH PRODUCTS. THE INGREDIENT LIST AND ALLERGEN INFORMATION ON THE PRODUCT PACKAGING CONTROL OVER ANY INFORMATION ON THE SITE. OUR PRODUCTS CONTAIN OR MAY CONTAIN, OR ARE MANUFACTURED IN FACILITIES THAT ALSO PROCESS, MAJOR FOOD ALLERGENS INCLUDING MILK, SOY, PEANUTS, TREE NUTS, WHEAT, EGG AND SESAME, AND WE CANNOT GUARANTEE THAT CROSS-CONTACT WILL NOT OCCUR BETWEEN PRODUCTS.

WE ATTEMPT TO DISPLAY THE PRODUCTS AND OTHER MATERIALS AND INFORMATION YOU VIEW ON THE SITE, INCLUDING PRICING AND NUTRITIONAL INFORMATION, AS ACCURATELY AS POSSIBLE. HOWEVER, WE DO NOT GUARANTEE THE ACCURACY OF SUCH MATERIALS AND INFORMATION. IN THE EVENT OF AN ERROR ON OUR SITE, IN AN ORDER CONFIRMATION, IN PROCESSING OR DELIVERING AN ORDER OR OTHERWISE, WE RESERVE THE RIGHT TO CORRECT SUCH ERROR AND REVISE YOUR ORDER ACCORDINGLY (INCLUDING CHARGING THE CORRECT PRICE) OR TO CANCEL YOUR ORDER AND ISSUE YOU A REFUND. YOU FURTHER AGREE THAT THE PRODUCTS AND PACKAGING YOU RECEIVE MAY VARY FROM THOSE DISPLAYED ON THE SITE DUE TO A NUMBER OF FACTORS, INCLUDING, WITHOUT LIMITATION, DISPLAY SETTINGS OF YOUR DEVICE, MANUFACTURING OR SUPPLY ISSUES, AND PACKAGING UPDATES. THE SITE MAY CONTAIN INFORMATION ABOUT PRODUCTS THAT ARE NOT AVAILABLE IN EVERY LOCATION. A REFERENCE TO A PRODUCT ON THE SITE DOES NOT IMPLY OR GUARANTEE THAT IT IS OR WILL BE AVAILABLE IN YOUR LOCATION OR AT THE TIME OF YOUR ORDER. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING ANY CONTENT RELATED TO OUR PRODUCTS PROVIDED BY OR DISPLAYED THROUGH A THIRD PARTY CHANNEL.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SITE, AND ANY PRODUCTS PURCHASED FROM THE SITE, IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE, CONTENT, AND ALL PRODUCTS SOLD ON THE SITE ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. COMPANY EXPRESSLY DISCLAIMS ANY DUTY TO UPDATE OR REVISE THE CONTENT ON THE SITE, ALTHOUGH COMPANY MAY MODIFY THE CONTENT AT ANY TIME WITHOUT NOTICE. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED. YOU ARE RESPONSIBLE FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY OBTAIN FROM THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Except for information, products or services clearly and specifically identified as being supplied or endorsed by Company, Company does not endorse any products or services on this Site or other sites linked to or from it. Company may add, change, or remove any Content posted on this Site, including features and specifications of products described or depicted on the Site, at any time, without notice and without liability.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ANY AFFILIATED COMPANY ENTITY, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, SPONSORS, AND AGENTS (COLLECTIVELY, THE "COVERED PARTIES") BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN ANY WAY RELATED TO THE ACCESS TO OR USE OF THE SITE OR CONTENT (INCLUDING, BUT NOT LIMITED TO, THIRD PARTY CONTENT AND LINKS TO THIRD PARTY SITES), OR THE ORDER, RECEIPT OR USE OF ANY PRODUCT, OR OTHERWISE RELATED TO THESE TERMS (INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE ON ANY INFORMATION OBTAINED FROM ANY COVERED PARTY, OR FROM EVENTS BEYOND THE COVERED PARTIES' REASONABLE CONTROL, SUCH AS SITE INTERRUPTIONS, DELETIONS OF FILES OR EMAILS, ERRORS OR OMISSIONS, DEFECTS, BUGS, VIRUSES, TROJAN HORSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO THE COVERED PARTIES' RECORDS, PROGRAMS OR SYSTEMS), REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, SIMPLE NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED) OR ANY OTHER LEGAL OR EQUITABLE THEORY (EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE). THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE MAXIMUM AGGREGATE LIABILITY OF THE COVERED PARTIES (JOINTLY) ARISING OUT OF OR IN ANY WAY RELATED TO THE ORDER, RECEIPT OR USE OF PRODUCTS PURCHASED FROM THE SITE EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID TO US IN THE ONE (1) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE ON WHICH YOUR CLAIM AROSE. THE FOREGOING LIMITATIONS SHALL APPLY EVEN IN THE EVENT YOUR REMEDIES HEREUNDER FAIL OF THEIR ESSENTIAL PURPOSE, AND THE FOREGOING SHALL CONSTITUTE THE COVERED PARTIES' SOLE LIABILITY AND OBLIGATION IN RESPECT HEREOF, REGARDLESS OF THE FORM OF ACTION.

16. Release

To the fullest extent permitted by applicable law, you, on behalf of your heirs, executors, administrators, legal and personal representatives, hereby release, waive, acquit and forever discharge the Covered Parties from and against, and covenant not to sue any such Covered Party for, all claims you have or may have arising out of or in any way related to these Terms. IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE YOUR RIGHTS UNDER CALIFORNIA CIVIL CODE 1542, WHICH STATES "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY."

17. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend and hold harmless the Covered Parties from and against all actual or alleged Covered Party or third party claims, damages, awards, judgments, losses, liabilities, obligations, penalties, interest, fees, expenses and costs of every kind and nature whatsoever, whether known or unknown, foreseen or unforeseen, matured or unmatured, or suspected or unsuspected, in law or equity, whether in tort, contract or otherwise (collectively, "Claims"), including, but not limited to, damages to property or personal injury, that are caused by, arise out of or are related to (a) any use or misuse of the Site, Content or products purchased by you or any third party you authorize to access or use such Site, Content or products purchased through the Site, (b) any Feedback you provide, (c) your violation of these Terms, and (d) your violation of the rights of another. You agree to promptly notify Company of any third party Claims, cooperate with the Covered Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys' fees and expenses, court costs, costs of settlement and costs of pursuing indemnification and insurance). You further agree that the Covered Parties shall have control of the defense or settlement of any third party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Company.

18. Dispute Resolution; Arbitration

PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH COMPANY AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US, INCLUDING A CLASS ACTION WAIVER. This Section 18 applies to all Disputes (unless excluded under Section 18.1) between you and the Covered Parties.

18.1 Binding Arbitration

EXCEPT FOR ANY DISPUTES, CLAIMS, SUITS, ACTIONS, CAUSES OF ACTION, DEMANDS OR PROCEEDINGS (COLLECTIVELY, "DISPUTES") IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT OR SEEKS INJUNCTIVE OR OTHER EQUITABLE RELIEF FOR THE ALLEGED UNLAWFUL USE OF INTELLECTUAL PROPERTY, INCLUDING, WITHOUT LIMITATION, COPYRIGHTS, TRADEMARKS, TRADE NAMES, LOGOS, TRADE SECRETS OR PATENTS, YOU AND COMPANY AGREE (A) TO WAIVE YOUR AND COMPANY'S RESPECTIVE RIGHTS TO HAVE ANY AND ALL DISPUTES ARISING FROM OR RELATED TO THESE TERMS, OR THE SITE OR CONTENT, RESOLVED IN A COURT, AND (B) TO WAIVE YOUR AND COMPANY'S RESPECTIVE RIGHTS TO A JURY TRIAL. INSTEAD, YOU AND COMPANY AGREE TO ARBITRATE DISPUTES THROUGH BINDING ARBITRATION (WHICH IS THE REFERRAL OF A DISPUTE TO ONE OR MORE PERSONS CHARGED WITH REVIEWING THE DISPUTE AND MAKING A FINAL AND BINDING DETERMINATION TO RESOLVE IT INSTEAD OF HAVING THE DISPUTE DECIDED BY A JUDGE OR JURY IN COURT).

18.2 No Class Arbitrations, Class Actions or Representative Actions

YOU AND COMPANY AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SITE, OR CONTENT IS PERSONAL TO YOU AND COMPANY AND THAT SUCH DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ARBITRATION AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. You and Company agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and Company agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

18.3 Federal Arbitration Act

You and Company agree that these Terms affect interstate commerce and that the enforceability of this Section 18 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the "FAA"), to the maximum extent permitted by applicable law.

18.4 Notice; Informal Dispute Resolution

You and Company agree that each party will notify the other party in writing of any arbitrable or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to Company shall be sent by certified mail or courier to Krüger North America, Inc., Attn: Legal, 1010 Lake St, Unit 106, Oak Park, IL 60301, with a copy by email to hello@maxinutrition.us. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Account and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent electronically in accordance with Section 3 and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. If you and Company cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or Company may, as appropriate and in accordance with this Section 18, commence an arbitration proceeding or, to the extent specifically provided for in Section 18.1, file a claim in court.

18.5 Process

EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT OR SEEKS INJUNCTIVE OR OTHER EQUITABLE RELIEF FOR THE ALLEGED UNLAWFUL USE OF INTELLECTUAL PROPERTY, YOU AND COMPANY AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR COMPANY WITHIN ONE (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED. You and Company agree that (a) any arbitration will occur (i) in the State of Illinois, (ii) in the county where you reside, or (iii) telephonically or by videoconference, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the American Arbitration Association's ("AAA") Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth herein ("AAA Rules"), which are hereby incorporated by reference, and (c) that the seat of the arbitration shall be Cook County, Illinois and that state or federal courts of the State of Illinois and the United States, respectively, sitting in Cook County, Illinois, have exclusive jurisdiction over any litigation in aid of arbitration and the enforcement of any arbitration awards. The parties shall attempt to agree on the single arbitrator to be appointed to resolve the Dispute. If the parties are unable to reach agreement within 30 days after commencement of the arbitration with the AAA, the arbitrator selection process identified in the AAA Consumer Arbitration Rules shall apply. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court. Payment of arbitration fees shall be governed by the AAA Rules. As part of the arbitration, both you and Company will have the opportunity for reasonable discovery of non-privileged information that is relevant and material to the Dispute.

18.6 Authority of Arbitrator

As limited by the FAA, these Terms and the applicable AAA Rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual's claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

18.7 AAA Rules

The AAA Rules and additional information about the AAA are available on the AAA website at https://www.adr.org/consumer. By agreeing to be bound by these Terms, you either (a) acknowledge and agree that you have read and understand the AAA Rules, or (b) waive your opportunity to read the AAA Rules and any claim that the AAA Rules are unfair or should not apply for any reason.

18.8 Severability

If any term, clause or provision of this Section 18 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 18 will remain valid and enforceable. Further, the waivers set forth in Section 18.2 are severable from the other provisions of these Terms and will remain valid and enforceable, except as prohibited by applicable law.

18.9 Opt-Out Right

You have the right to opt out of binding arbitration within thirty (30) days of the date you first accepted the terms of this Section 18 by writing to hello@maxinutrition.us or to Krüger North America, Inc., Attn: Legal, 1010 Lake St, Unit 106, Oak Park, IL 60301. In order to be effective, the opt-out notice must include your full name and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Section 19.

19. Governing Law and Venue

These Terms, and your access to and use of the Site, shall be governed by and construed and enforced in accordance with the laws of the State of Illinois, without regard to conflict of law rules or principles (whether of the State of Illinois or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. Any Dispute between the parties that is not subject to arbitration or cannot be heard in small claims court shall be resolved on an individual basis in the state or federal courts of the State of Illinois and the United States, respectively, sitting in Cook County, Illinois.

20. Termination

The Terms shall remain effective until terminated as outlined herein. You agree that Company in its sole discretion may terminate your password, Account (or any part thereof), or use of the Site, and remove and discard any content within the Site, at any time and for any reason. You agree that any actions taken under this Section may be effective without prior notice to you.

21. Severability

If any term, clause or provision of these Terms is held invalid or unenforceable, then that term, clause or provision will be severable from these Terms and will not affect the validity or enforceability of any remaining part of that term, clause or provision, or any other term, clause or provision of these Terms.

22. Survival

The following sections will survive the expiration or termination of these Terms and the termination of your Account: all defined terms and Sections 1, 2, 5, 6, 13, and 14 through 23.

23. Miscellaneous; Contact

These Terms, and any other terms and policies incorporated herein, constitute the entire agreement between you and Company relating to your access to and use of the Site. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without the prior written consent of Company. No waiver of any provision of these Terms will constitute a waiver of such provision in any prior, concurrent or subsequent circumstance, and Company's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third party beneficiary rights upon any other person or entity.

Krüger North America, Inc.

1010 Lake St, Unit 106, Oak Park, IL 60301, USA

Tel. +1 (708) 851-3670  ·  E-mail: hello@maxinutrition.us  ·  www.maxinutrition.us

Annex: Change Log (for legal review)

Base document: U.S. Terms of Service published on k-fee.us (effective 2019-09-11), drafted for K-fee System GmbH / Kruger North America, Inc. The German "General Terms and Conditions" (Sections 1–10 + FAQ) provided by the lawyers were reviewed but not used as the base: they are written under German law (BGB, HRB registration, VAT ID, EUR shipping tiers, COD, EU delivery countries, German default-interest rule, CISG exclusion), none of which applies to a U.S. Shopify store selling to U.S. consumers. The only concepts carried over from the German text are order acceptance (auto-confirmation ≠ acceptance) and transport-damage reporting, both folded into Section 4.

Open items for the lawyers

•       Return rule for food products (Section 4): no returns at all, or unopened within X days? Damaged/defective window?

•       Confirm the exact registered name (Krüger vs. Kruger North America, Inc.) and whether any MaxiNutrition trademark is licensed from a group entity (Section 6 says "Company or its licensors").

•       Confirm allergen list against the Deluxe, Creatine and Soft bar ingredient decks; confirm whether any product is regulated as a dietary supplement vs. conventional food (affects the FDA disclaimer wording).

•       Confirm arbitration fee allocation language (18.5) against current AAA Consumer Rules.

•       Shipping Policy and Returns & Refunds Policy still need to be drafted as separate Shopify policies; k-fee.us versions can serve as the base.